Make your shiny piece extra special by custom engraving!
• Available: Solid 925 Sterling Silver, 18K Yellow Gold plated over solid 925 sterling silver, 18K Rose Gold plated over solid 925 sterling silver
• Tag size: 9mm
• Necklace lenght: 18 inches
• Rolo chain thickness 1.5 mm
P E R S O N A L I Z A T I O N
• Engrave letters, initials, numbers and symbols on the tag!
• We can engrave only 1 character on the tag.
• Write your personalization in the NOTE TO THE SELLER area before checking
out. Make your request as clear as possible. Easily understandable
personalization will significantly speed up the completion process.
• Write your engraving EXACTLY AS YOU WANT IT TO APPEAR. For example, if you
indicated that you want letter "E", we will engrave "E" uppercase. If you indicate that you want "e", we will engrave
"e" in lowercase.
Shipment & Deliveries
WE SHIP FROM ITALY
WHEN WILL MY ORDER ARRIVE?
Delivery times vary depending on the country of destination.
If there are no setbacks, orders leave our offices within 24 working hours of being placed.
EUROPE 5-7 working days
UNITED STATES & CANADA 10-15 working days
MEXICO almost 4 months
WORLDWIDE 10-20 working days
Occasionally, shipments to countries outside the EU may incur additional duties and taxes, which in any case are the responsibility of the purchaser.
CAN I CHANGE OR CANCEL MY ORDER?
You can cancel your order as long as it has not been shipped. Write us a message to notify us so we can update or cancel your order.
CAN I CHANGE THE DELIVERY ADDRESS?
As long as your order is not marked as "Shipped" you can change the address by sending a message to our Customer Service.
CAN I RETURN A PRODUCT?
If you would like to make a return, please contact us via mail email@example.com within 30 days of delivery or ship directly to the address listed below, and ship your items back within 30 days of delivery.
All jewelry must be returned unworn and in their original condition and packaging. All buyers are responsible for return shipping costs and if the item is not returned in its original condition, the buyer is responsible for any loss in value. LEAVE A NOTE IN THE ENVELOPE WITH ORDER NUMBER, REASONS OF RETURN.
The return must be sent to the following address:
Snejana De Marchi
Via del Vecchio Mulino 11/2
36040 Sossano, VI
We will issue the refund of the value of your order (shipping charges are non-refundable), once we will receive the UNWORN item and see it is in its original condition and packaging. The refund will be issued to the same payment method used at checkout. The refund amount will be available on your card within 14 days of receiving the return.
If you have any questions about returning or exchanging your purchase, it is best to contact us via mail firstname.lastname@example.org.
Gold pieces are, by default, more delicate and can lose their gold colour over time. The bath may fade for various reasons: chemicals used for skin care, the level of perspiration or the natural pH of the skin. We recommend not to wear them under water and to avoid perfumes and creams touching the jewellery directly.